This is the 2nd review I have written about this company as the 1st was not published by WOMO
I think its important to let people know about this shoddy business before they entrust their valuable possessions to them, because they will not respect them.
I transported my car with this company from Cairns to Gold Coast.
When I came to pick the car up, I was shocked to see the condition they presented it in. The car was totally covered in a thick grime that you couldn't see the paint or the windows.
There was no hose to was the grime from windows, so had to go and get a kettle from their office to wash windows so I could drive home.
Upon further inspection found that side mirror was smashed and totally destroyed and door was hit and now cant be locked.
I mentioned it to the manager and he showed a a total lack of interest and said he would email a complaint form so I could claim. After 3 days of nothing, I called the office and was abruptly given an address which was wrong, so back on the phone again and was again reluctantly given an address to lodge my complaint.
Sent them an email and the answer was that I had damaged the car and was trying to exploit them and told to go away as no Insurance would be paid.
I have proof from the check list that they do when you drop off your vehicle, that this damage was not there when the car presented to them. They conveniently overlook this.
I will be taking this matter further.
If WOMO publishes this letter, I will keep you informed.

Approximate cost: $680