They might be set up to deliver quality products but unfortunately their customer service is non-existent. I made a mistake while placing an order due to this being the first large order that I had to place. I was willing to pay the additional cost for the mistake but was yelled at over the phone by '[redacted due to personal identifier]' (I think). I am genuinely in shock as I have never had such an unprofessional conversation with any supplier in the past. Will ensure our company does not do business with them ever again and am feeling very sorry for the staff who are working under this man.

Approximate cost: $300