Daniel and his installer's have been excellent to deal with through this entire process. We have a tricky home set up for heating/cooling and needed advice on most efficient management. Daniel provided at least 3 different scenarios and different machine options for budget considerations which was really helpful. We had full confidence in his experience and recommendation for the final install. The lead time from agreeing on a unit to having it installed was incredible - no fuss, easy, and professional. Have already recommended Crown to my other family members.