Bedroom Warehouse seem dependable and honest at first, but I encountered some difficulties in obtaining satisfaction as a customer.
I was delivered the wrong model/brand of mattress, getting a softer feel one (albeit one advertised as more expensive on the website). There are omissions of fact on the website, including clear statements about whether and which mattresses can be flipped.
I was not initially told the terms of the 60-day comfort promise, including the fact that a surcharge would be added for any exchange. Nor have I a clue what are the terms of the 12 month warranty.
The staff office did not reply to three or four of my emails at first when I enquired about alternatives to my first choice.

Approximate cost: $304