ELISA and her team are diligent, knowledgeable and easy to work with. They took the worry out of purchasing and selling my properties. We knew exactly what was happening each time and would highly recommend Step By Step every time. When I was a real estate agent, I found that Elisa had superb negotiating skills and knew the habits of most other conveyancers and solicitors, making transactions for my clients go smoothly and without the usual problems that I often saw in less adept and experienced conveyancers. Five Stars!!!