I got the flooring for my new house done by narre warren choice few months back. The sales person was very helpful to finalise the floor options. But the floor installation is not good. The floor joints give cracking sound when we step on it and we have been calling narre warren choice to get it fixed but they have not turned up to get that fixed in spite of frequent phone call follow ups and in person follow ups. The service is very poor and we ended with high disappointment.