Great service - a Dell Latitude with a short on the motherboard, all fixed the same day. Good people to work with if you want your machine back in one piece quickly. They definitely know what they are doing and I highly recommend them.To my amazement they had also backed up all my files to a free Laptop Specialists memory stick just in case any further incidents occurred. In all honesty these young gentlemen go the extra mile to satisfy and I would highly recommend.