Even though my order was just a Brother printer toner for about $17 I received excellent service from Tony. The order was done over the phone and Tony customer skills were remarkable. The major feature of Tony service were politeness and friendliness. I placed the order at about 9:15am and at 4:30pm the toner was delivered. I was kept informed about the progress of my order. I highly recommend Cartridgestore to anyone in need of this type of office supplies. All the best for Cartridgestore. Regards Bob Put