I would definitely not recommend, not a pleasant experience at all. I bought a pistol from their online store, being in another state (NSW). I was a little frustrated as they only had one photo shown, of the right side, and most of their ads showed at least both sides of the guns/pistols. The pistol had the very short description of "VGC" and that was about all I had to go on, much trust in their reputation. When I received the pistol the magazine was in it and I could not operate the magazine release with my bare hands. Also on the left hand (un-shown) side of the pistol there was a piece missing from the wooden grip and a screw missing from the frame. I emailed the business to question these faults (and their scruples), asking if I could get a local gun shop or gunsmith (nominated by them), to check these faults and possibly quote repairs. Shortly after I received a phone call from the business, the person was very irate , angrily questioning my claims and insisting I send it back to them (at my cost). This person was extremely rude, arrogant and obnoxious, talking over me and talking down to me. End result he insisted I send it back to him for a refund, less the postage paid by me, $100. I have decided not to send it back to him and lose another $50 on top of the $50 postage I've already paid.