AGG texted me with a service offer that I took up. The office called quickly after I took up the text offer to arrange a maintenance visit and ended up coming next day! Everything went smoothly, technician called about 15mins before arriving as arranged, was efficient, thorough and very knowledgeable. Gave me some good tips to keep certain moving parts clean etc and went that little bit extra in a couple of areas which I really appreciated. Nice friendly bloke too (Sebastian). Overall great service and a fair price for what was a comprehensive service and clean of my AGG gear, which has been going well now for near on 20 years. That's my kind of product and service!