Hi Ellese,
I just wanted to write to let you know what a fantastic job I thought you did with mum's funeral. From our first phone conversation your style and manner was just perfect, and your comportment throughout the whole process was professional, warm and stylish (which my mother would really have appreciated.) I mentioned your company to as many people as I could, and I will continue to recommend you guys in the future. You are a very special person and I'm thrilled Templeton Funerals was around to help us at this strange time. Thanks again. B.C