Reviews by brookel649

This review is for Trevors Carpets, Gosnells WA

verified email - 18 Aug 2018

we had our flooring done from trevors carpet in Willetton and we are so disappointed with the whole process.

we were quoted a price then on arrival and after the carpets had been removed we were told that wasn't in the quote when it was mentioned that it as.

we were concerned with the sunken lounge and we were told that they use a sturdier flooring etc yet when they layed the flooring we were told it was an extra $800 as it was a step that thy didn't include in the quote.

when the job was finished the traddie informed us that we will have to be extra carful not to get the flooring wet, dry mop etc although with a pool and younger children this grew concerns. when raising concerns with john (part owner) he suggested it was common sense and he had no responsibility to tell me the cleaning nature of the flooring.

after all this a few days later we had to get the traddie back as the flooring was uneven and scotias coming apart, the corners were uneven and large gaps.

once again after this problem was fixed the scotias began coming away from the wall, I waited a whole day for someone to com which they never did, nor did they contact me. I called them at 4.45 pm, the next day he come out only to tell me he didn't have the equipment and will have to come back.

tis job cost over 5k and I would suggest to anyone looking to do their flooring not to use this company, do your research as we hate the flooring, what it cost and the continuous hassle afterwards.

Approximate cost: $5000

This review is for Trevors Carpets, Willetton WA

verified email - 21 Jun 2018

we had our flooring done from trevors carpet in Willetton and we are so disappointed with the whole process.

we were quoted a price then on arrival and after the carpets had been removed we were told that wasn't in the quote when it was mentioned that it as.

we were concerned with the sunken lounge and we were told that they use a sturdier flooring etc yet when they layed the flooring we were told it was an extra $800 as it was a step that thy didn't include in the quote.

when the job was finished the traddie informed us that we will have to be extra carful not to get the flooring wet, dry mop etc although with a pool and younger children this grew concerns. when raising concerns with john (part owner) he suggested it was common sense and he had no responsibility to tell me the cleaning nature of the flooring.

after all this a few days later we had to get the traddie back as the flooring was uneven and scotias coming apart, the corners were uneven and large gaps.

once again after this problem was fixed the scotias began coming away from the wall, I waited a whole day for someone to com which they never did, nor did they contact me. I called them at 4.45 pm, the next day he come out only to tell me he didn't have the equipment and will have to come back.

tis job cost over 5k and I would suggest to anyone looking to do their flooring not to use this company, do your research as we hate the flooring, what it cost and the continuous hassle afterwards.

Approximate cost: $5800

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