Reviews by brucej89

This review is for Gary Renouf Plumbing, Sydney NSW

verified email - 19 Oct 2016

I would NOT recommend these buffoons to my worst enemy!! We had a blocked drain in the kitchen sink and had been plunging it for a few days and slowly getting it to drain, rang these clowns, having got the number from a junk mail fridge magnet. Well the guy was punctual for sure but he just tried to plunge it like we had until he managed to block it completely and then he started trying to find the pipework. It is a unit in a block of units and the pipes are in cavities and he couldn't find a way in after looking in manholes and vents etc and started talking about maybe getting a jet for $380 but he doubted it would work. in the end he couldn't fix the problem and kept coming back to the sink and re plunging it with no success. then he said we needed a schematic of the sewer from the water board, we gave him the building plans with all the sewer and he inspected them but he reckoned they were no good and said to get the plans from the water board and then try again. He charged us 2 hours at $89 per half hour plus $89 service fee (less seniors discount) $465 all up! I rang the water board and paid $23 for the schematic that turned out to be exactly what we had already given him, and they emphatically stated they don't have any private details only where the connection to the main line is and that any plumber should have known that. All in all we paid $490 and we are back to square one, and have wasted a whole morning chasing our tails. Have now rung another plumber, I suggest you do the same!!

Approximate cost: $490

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