I went in to the Cardiff showroom to discuss a trailer. The man I spoke with knew his stuff was friendly and gave me a some things to consider before submitting a final design.

I then submitted a design via email. It took a week for a response outlining no quote will be given as they are too busy until February. As timing was not an issue a request for a quote so we could confirm an order for next in line was made. It was ignored. I called the man in Cardiff and he said he could make it, this side of Christmas. There appears to be a huge rift between the Cardiff office and the Auburn office.

You best speak with the guy in Cardiff directly.