I have used this vet for years when it was owned by a father and son and it was wonderful. Love and care and kindness. It has been taken over and is part of a group and the service has dropped significantly. I take my pets in for a check up each year. When I took my pet in this year because she was unwell I was informed they expected me to pay a $1,100.00 dental bill. They said they had it on my pet's records over a year ago that she had tartar and now she would need teeth removed. They said they were prepared to remove services to reduce the fee such as fluids which help a pet to come around and not have headaches and feel sick. I asked why they did not tell me a year ago that my pet needed dental attention and the young girl who seemed inexperienced asked me what's the difference. The difference is that the fee for my pet has increased by double and my pet has had discomfort lately as a result of their neglect and they have not considered how my pet would feel, just thought about the profit they would turn. When I phoned around to other small practices (not part of a group) I found the fee dropped to $450.00. Therefore Plympton Vet is pocketing over $500.00 in profit. Their solution to reduce fees was for my pet to have less fluids and products which would have been important for my pet to feel well. I am very concerned about the motivation and the drive behind the staff. I do not trust them.