I had long hair and decided to have a style cut. The team at Klawz discussed this with me and followed through exactly as we decided. I was very pleased and continue to return each time I need a trim. I get lots of complimentary services on my Klawz card, free eyebrow wax and treatments. They are all so pleasant and fun to spend time with. It was a big thing for me to go from long to a shorter style, and they gave me confidence. Go Klawz!