DO NOT USE THIS SERVICE. We booked this company to clean our rental property once we had terminated our lease on the basis they offered an 'end of lease guarantee'. We paid extra to ensure the fridge and oven would be cleaned. I did not inspect the property after it had been cleaned because the floors were wet. When the real estate agent inspected the property after we had returned the keys, they sent through a list of cleaning items that needed to be rectified, including oil in the pantry and hair in the laundry. I sent the list onto the cleaning service to request they amend the issues - as had been agreed under the 'end of lease' guarantee. The cleaners refused to return to the property and became aggressive over the phone when I tried to explain the outstanding issues. A few hours, the cleaners got in touch to accept liability and said they would fix the issues. I arranged with the real estate agent for the cleaners to collect the keys. The cleaners never turned up on the scheduled time blaming a 'car breakdown'. Sensing they were obfuscating, I offered to pay more to fix the cleaning issues as I did not have time to attend the property myself, with an interstate move planned. Then the cleaners then blocked my phone number and did not respond to further text messages. I had to take a day off work to rectify the cleaning issues. THIS IS A DISHONEST SERVICE. DO NOT USE THEM.