First time dealing with Cleavers and will be the last whenever there is another option. I should have dealt with a regional gunshop and paid slightly more. Customer service was very disappointing. They took my money instantly then each time I called re despatch I was given the same excuse for not shipping which was blatantly not valid. I explained that I needed the rifle by a certain date and was assured it would be okay. It never arrived in time. The attitude from some staff over the phone was bordering on rude.