Recently we dealt with this firm for some minor panel and paint damage. I dropped the car off and my wife picked it up a couple of days later. Some of the damage had not been repaired through lack of communication. When I returned the vehicle I dealt with Colin, the manager. Nothing was too much trouble once I explained the situation. It would have been easy for the firm to renege. However, this did not happen. The vehicle was returned a couple of days later fully repaired with the extra work beautifully done. They even went to the trouble of washing the vehicle which was dirty when dropped off. I was very impressed. I can thoroughly recommend the firm. Clive Steirn