I was impressed with the no nonsense, down to earth, solid customer service experience - which is not too common these days. They gave a considered itemised quote. Then did the job quicker than expected, and stuck to their quote ! They answered questions, and kept me informed through the whole process. Even gave good tips, and offered the choice of salvaged parts to save on cost. Or course my car was repaired, from its smash, better than new - it was like nothing ever happened. A big thank you. Walking through their workshop I got the feel that they were taking pride in their workmanship, and caring about their quality of work - this feeling was certainly reflected in the great job they did on my car. I don't normally write reviews, but I'm real happy to give Sam and the boys top marks for good customer service, and a job well done ! They don't know the that I got a quote from elsewhere before I came. But I certainly don't regret choosing Hills Custom for the job. I totally recommend taking your car down, and shaking Sam's hand to see what he and the team can do for you.