Avoid this company if you want a successful function with happy guests. Whilst the phone and email staff were very good, the food was not what we ordered or paid for. After replying to an online survey sent by the company, we received a reply advising we would hear back from them within 5 working days. That was 3 weeks ago. We have also sent a formal letter of complaint 3 weeks ago to which we have not received a reply. The pics and descriptions on their website is nothing like what was received which is false advertising. Our agreed written proposal was for a chef to be in attendance. The staff person was late because she to stopped at a roadside stall to purchase her own fruit and veg. Like other spit roast companies, the expectation was for the meat to be carved whilst being served. It was served in a bain-marie, the beef slopping around in a liquid supposedly to be gourmet gravy. Normally the gravy is served separately in a jug or an appropriate container. There was not enough Cranberry or Apple sauce, or sour cream for the number of guests. The salads were of a terrible standard. The coleslaw was mainly red cabbage and quite bitter, hardly any apple in the Waldorf salad, very little else but large dark leaves of lettuce in the tossed salad and the carrot supreme was tasteless. The bean salad was ok, out of a tin. The bread rolls were were very dry, not baked fresh as we were told. The desserts - cheesecake and fruit salad. The cheesecake was cut into very small squares, barely a mouthful each and the fruit salad was out of a tin, quite simply not anywhere near enough for our 55 guests. This was for a Christmas function and certainly not suitable as promised. We received lots of complaints from our guests with many demands for a refund. We have not heard a word. For a National company common sense says they would want to keep customers and have repeat customers but their after sales care only seem to want to know if there is something positive to say about them. Check out other reviews and you will see I'm far from the only unsatisfied customer who will never use them again. If they treated the complaint properly and professionally with pride maybe would give them a 2nd chance. Our guests will not recommend this company neither. Sad to see a company with so much potential treat their customers in this way.

Approximate cost: $1425