Buyers beware!!! They are dodgy as!! I had to call them to take care of an extended warranty claim on my Jeep Grand Cherokee and after being put on hold for about 40 - 50 minutes finally had to speak to someone who in turn put me on hold to their warranty claims department for about 5 minutes. I spoke to a guy supposedly called [Retracted name] as he absolutely refused to give me his surname . I smelled a rat and when I presented my request or claim,his tone was condescending and outright demeaning. Please never.... ever ..... be roped in by anyone to get an extended car warranty policy by Avea. Oops !! I was informed that they are now called Eric insurance. And when I questioned when the name change was effected I was told that they use both names. This company is dodgy as!! Mate !! Run!! Run!!
What a joke!! And this is Melbourne Australia in 2016. Might as well trust a group of Nigerian scammers than this pack of wolves masquerading as sheep.