Reviews by donnas535

This review is for ReACT Roofing, Fyshwick ACT

verified email - 24 Jan 2022

I contracted them to restore our roof after many, many years of no maintenance.
I read reviews online and there seemed to be more good than bad but the bad were pretty bad, still I went ahead with them.
They were supposed to start work on my roof in June 2021 but didn’t start until July 2021 and didn’t finish it until October 2021.
There was a freak storm a couple of weeks ago which ended up with water coming in and a partial collapse of the ceiling in my lounge room.
Sent an email to React thinking they would do the right thing given it wasn’t even 3 months since completion. It took 4 days for someone to come out to inspect the roof. I was told that the hail had absolutely pummeled the flashing at the base of a ventilation pipe which then allowed water to access. 3 days later someone was back to make the repair and less than 5 days later it needs doing again. It looks like the repair was a strip of gaffa tape!
Email and messages have gone unanswered.
I would not recommend this company to anyone and would not use them again. They are expensive when compared to other companies and they lack communication skills making their customer service incredibly poor

Special Offers