I have bought my 1st Toyota car in April 2021 from Terry Shields in Parramatta. I just had a complimentary service after 2 months. Being a new owner of Rav4 Cruiser Hybrid I have few queries on functions of the car. All my queries was answered by service desk Michael Alvaran to my satisfaction. I had very pleasant experience dealing with Terry Shields service center. Thank you for the exceptional customer service and hope to see again on my next car service.