I am getting fed up with this place. When they get it right, the coffee is good, and the location is convenient, which is why I keep going back. But the service is poor, and most of the staff don't care, except for one lovely smiley girl who looks like Amelie (Audrey Tautou). It would be nice if they would repeat your order back to you, but they dont, so they often get it wtong. A couple of times the coffee was so hot it burned my mouth and my throat, other times it has been lukewarm. The food is all highly wheat-oriented, and hopeless for someone with gluten intolerance. I've had tood that tasted stale there. Other Cibo's are better; this one needs to lift its game!