I called Rob at All Climate to have a look at my Split System as it was leaking water down my wall. He was very prompt in responding to my request and was extremely honest. Instead of trying to con me into replacing the whole system which works perfectly fine, he quickly and efficiently reconnected the hose which had come loose, explained the issue and even showed us how to fix it ourselves in case it happens again. I have never had such a pleasant experience with a tradesman who charges such reasonable rates! I will certainly recommend All Climate Air Control in the future!