As a young couple we were super excited to build our first home together! After looking through many display homes we came across Bevnol Homes and decided to build a customised version of one of their display homes that we loved! The sales staff we dealt with were very unprofessional and were either not very clear on what we were paying for or had told us certain upgrades were included when they actually weren’t which we would find out later on. This caused many issues for us throughout the build and we felt like there was a lack of care after speaking to higher management regarding the service provided by the sales staff we dealt with that have since left the company. We thankfully dealt with one lady in the office who was fantastic and was always keen to help us via both email and phone calls when we had any queries both before and during the build. Our site supervisor Chad was also fantastic, especially when chasing up any issues we had during our build. Overall we are happy with the finish of our build and our site supervisor has been quick to follow up and issues after handover.