I would love to thank the Richmond Vet team for being so welcoming every time i come into the clinic. When i took my rescue cat into the clinic (she is terrified of males and takes time to let anyone near her) Dr Winters was so caring and took his time so she never felt threatened, that on only my second visit he actually got a cuddle! Although my visit to the clinic was only due to a minor problem, they still took the time and made us feel welcome. thank you!