I developed Alopecia Areata (an auto-immune condition that causes hair loss) about a year ago. As you can imagine, it was rather traumatic to lose all the hair from my scalp, but I did manage to come to terms with this and embrace my new "look". Then I began to completely lose my eyebrows. Devastated does not even describe a fraction of how I felt. Jane did such an amazing job and I am so happy with the result - they are better than my old eyebrows - and Jane is such a lovely, patient and accomodating person. I had deliberated for some time before I took the plunge and don't know why I was worried or what I was waiting for! Best thing ever!