In Nov 00 I had 2 x 3 seater lounges dry cleaned by Electrodry. The lounges were about 4 years old and still in good condition, they had been protected by Guardsman Fabric Protector from new (which I can highly recommend). We had them cleaned just to freshen them up.
The technician that visited convinced us on the day to purchase their E-Guard fabric protection.
After 6 months the lounges looked very warn an dirty. It was obvious the E-Guard had not worked, but in fact seems to attract dirt! I called Electrodry and they sent a technician to inspect. I wanted a refund on their (useless) E-Guard and the lounges cleaned back to a reasonable standard so I could again apply Guardsman.
The response from their 'management' was that they only warrant for 2 weeks (although consumer law demands a product must be fit for purpose for a reasonable expected lifetime). Their web site claims "provides protection that keeps them looking cleaner for a longer period of time – even after heavy traffic"
Unhappy with this I have made 5 calls to their call centre. The Area Manager for Brisbane, Justin, has not even had the common decency to return my call. He has no business ethics - I suspect he knows the failing of his products.
So as of today I wait for the illusive Justin to return my call. One wonders when he will have the guts to do so.
Use this mob AT YOUR PERIL!

Approximate cost: $300