[Removed comment] This has been the worst cleaning company I've ever dealt with, they turn up 6hrs later than was discussed when booking, I paid (way too much) to have just my grout cleaned from [Removed comment] who turned up with a dish brush and bucket and some type of chemical in a spray bottle - these people looked untidy and unprofessional, there was little regard to the property and as a consequence their van (that they insist on parking in your drive) leaked oil all over our driveway and has damaged the concrete!!
They did a very poor job of cleaning, they did not clean up all the chemicals off the tiles once finished, they insist on money transfer before leaving (which is fine) except they take this as us being satisfied by the clean - I could not inspect the clean until after the floor was dry as I was instructed not to walk on the chemicals as it would damage the carpets if transferred from our feet ( nor did they did not put anything down to protect carpets)
When we emailed the company to make a complaint, all our concerns were disregarded and we were not offered any kind of compensation of re-cleaning (as grout was still dirty, and sent photo proof), were not offered any kind of refund for doing a poor job, were not offered any kind of refund or any other option for the damage done by their van, and even though their terms and conditions state they won't accept any kind of complaint unless payment has been received, we were told that because we paid in full that they took this that we were satisfied with the clean.
We gave this company a chance to fix what had been done, but they won't accept any responsibility and even denied that their van leaked oil, despite the immediate photo evidence. And to top it all off, the grout still looks dirty, I had to remop the area and emptied the water 12 times as the water was black, after paying that much to have your grout clean, you’d expect to have the grout actually clean, and not have to clean the area multiple times after they have been. A colossal waste of time and money
- Do not deal with this company!!!

Approximate cost: $1500