Michael Coulter was able to solve a problem that I had with my new computer that they had built last Nov16. The software I had downloaded is called Adobe Digital Editions, that is required to open e-books downloaded from the Marion library, would not work. The library told me that this was a common problem and had no answer. Michael fixed the problem in 10 minutes and to watch him it was shear brilliance as he did his thing in the background of the machine. I have now downloaded 3 books and it is working well.

Approximate cost: $0