They gave my puppy her second round immunisations, then two weeks later sent me a letter to say she was due for her next vaccinations, which I thought was soon but assumed the vet knew best. So I called as soon as I got the letter and booked her in for following day. The vet gave her the needles then told me she'd need her 3rd round needles in a month.... I said no these ARE her third round needles. The vet clinic stuffed up and gave her two lots of immunisation for her second round THEN CHARGED ME $200 for it. And told me I could have third round free. Today, two weeks after her double up of second round, I got ANOTHER letter to say she is due for her second round immunisations!! So they want to triple her dose of second round?? Ridiculous. Called and told them I want a refund so I can move vet.