I am a tac customer the lady I had greeted me with a lovely smile this was the first time I had Novel clean for me first novel cleaned and scrubbed my spa shower vanity white draws large bathroom mirror amazing/then my spare bedroom which hasn’t been slept in for 6 months all changed the sheets / my lounge room which was very dusty / mopped floors and vacuumed I was over the moon I would give Novel 10 stars because she cleaned clean thanks again glenyse