I found Michael to be very efficient, helpful , very cooperative and professional. A report was requested at short notice and he kindly fitted an inspection in and I had it in time to make a decision about purchasing. It was money very well spent. I will no hesitation in requesting his services again when needed. The report was comprehensive and informative. The entire process was completed in a matter of days and Michael kept me informed at each stage. He contacted the agents, made an appointment for the inspection and followed up soon after with a phone call and the report was emailed to me the next day. Fantastic service.