I called on 23rd December for an air conditioner repairing work. Heath said he was booked out for the next two days (before Christmas, too busy). But he asked for my name and phone number just in case if he could be available on 24th. Then he called in 24th Dec morning, telling me he can squeeze my work into his schedule today. Then Heath turned up in 20 minutes and fixed the problem within 1 hour. It is really appreciate Heath can come before Christmas day and helped me in this hot and wet season. He is worth trusting and reliable.