I went with my 8 year old daughter Melbourne pathology in St Band my 8 year old daughter.. that was the 5 th attempt to take blood and she was pretty scared.. Denise and Katherine made her feel at ease from the moment we walked through the doors.. Denise got a vein within a second..havent met such lovely people and so great with children . Will recommend them to anyone with kids . i will not be using anyone else apart from them from now on.. Thank you so much ladies .. you made an anxcious mum so happy today .... bless you both ..