I have bought 3 cars from grays online.
First 2 cars were fair and as per description.
The 3rd vehicle was a disaster.
The biggest oil leak I have ever seen with worker foot prints walking away back to the main office back rooms.
I didn't even get to sit in the vehicle or turn it on.
It has been 3 weeks since my full refund request.
I have been calling every 3 days and I get the same response "no update, please give us 2-3 days".
I am without a car and without my money during this pandemic and I am now struggling.
Worst customer service experience I have ever had.
I feel like I am purposely being ignored and brushed off.
I am still waiting for my refund.