We have been trying to retriev the original copy of the will since the end of may this year. Have made phone calls after phone calls and sent out physical documentation by register mail and electronic copy by email as they requested many times. They never responded and kept ignoring our messages. Wouldn't respond to our socilistor or us (executors of the will).

We absolutely at lost not knowing what is going on here. Is because we like to swap our service to someone else so you are not happy about it so you are making it all difficult?or is it because you have lost the original copy so you have no answer for us?
Being a reputable law firm has been operating years ....we expect you practice at a professional level. Very disappointed. Please release the will!