A perfect experience from start to finish. Had my old hot water system replaced by Luke. Warren was informative when he came to do the quote. Pricing was very competitive. Luke was friendly, professional, thorough and diligent. He explained everything clearly and cheerfully, and answered all of my questions. Before getting this job done, in the past, I had thought on occasion that I smelled a tiny bit of gas in my kitchen area, but hadn't thought about it for a long time, or mentioned it to anybody. While he was here Luke identified that there was a leak in the gas system somewhere, traced it to the kitchen, identified the problem, showed it to me using soapy water, and them fixed that too. What a bonus. It was only because of his diligence and persistence that a potential dangerous and costly legacy problem from another plumber was identified. I would recommend this company to anybody.