They were very gentle during my clean, and even though I have not been to the dentist in 3 years, there was minimal pain and my teeth were very clean. They are also excellent at letting you know what the cost will be for additional work, I needed a filling repaired and my husband needs his wisdom teeth pulled. They were able to give us accurate quotes and followed up for appointments. I feel like they do just what needs to be done and do not try to overcharge you! Very friendly and welcoming as well!