- several items missing
- several items are broken
- heavy boxes placed on fragile items
- they chase you for money you already paid
- different employees will contact you multiple times per day with the same questions that you already answered (no internal communication or reporting it seems) and when you point out the amount of time you’re spending from your day because of their mishaps, you’ll get a giggle or laugh
- insurance is non existent with fragile, regardless your payment and documentation
_ if you request them to pack your stuff, be also prepared to pay triple as they will pack large boxes half full so you end up paying for air

If you don’t value your stuff and would just like to waste your money on a business that promise a lot, but doesn’t deliver and ends up taking lots of your time away, this is the company you should choose. If not, stay the hell away. Plenty of honest and trustworthy removals out there.. but Fragile Removals whom do not care what happens to your stuff after you already paid their hefty price.

To Darren: you were the one who got your employees to dump/throw our stuff into the unit, whilst the agreement was that you would call so that we would be there to check delivery. Instead it was a quick dump and then call to advise our stuff have been “delivered” so as we weren’t there to check, insurance doesn’t count right?

So please, stop with your pretence of customer service with your apologies for “any inconvenience”

Approximate cost: $7700