It's been 5 months since I first started dealing with Callcom. They sent me a refurbished phone that was broken upon arrival. I sent it back and have been waiting ever since for either a refund or replacement.

They send very polite emails stating "our workshop is working on your order and we will let you know when we receive an update from them." I'm pretty sure the workshop doesn't exist.

The only way I got them to respond was by threatening to report them to the police for fraud. They wouldn't give me a refund but promised me a settlement phone (a supposed new Samsung S7). They sent me a knockoff S7 from China that wouldn't power on. It's been 2 months since that and I havent' heard a response back.

Stay away.

Approximate cost: $550