We called Metropolitan Plumbing when our evaporative cooler stopped working soon after Christmas. The weather was hot. I was happy to pay the call-out fee as we were desperate. Guy came and inspected the unit, and quoted us $4,500 to fix a broken float valve. He recommended we replace the whole cooler unit, and quoted $8,000 for a new cooler. We balked at the money, so didn’t proceed. Then got a more reliable repairman in who fixed the cooler with ONE SCREW! Plus he said our model doesn’t even have a float valve. Have since been quoted less than $3,000 for a new cooler. The business model used by Metropolitan preys on people who are desperate or vulnerable. AVOID them at all costs!