I can't say thank you enough. I came to Eryne Smith for assistance with securing pre-approval for a Sydney property after selling in Canberra and was blown away by her knowledge across the the state and territories' varying property regulations, her genuine care and quality of advice. She was personable, reliable and made what is a conventionally-daunting process simple and easy to understand, which gave me invaluable confidence to bid at auctions and negotiate. And I didn't make it easy for her either, with a tight turnaround time to get pre-approval for an auction the following weekend. Nonetheless she delivered above and beyond and follow-up from Emily Kumar was prompt and thorough. Thank you, ladies! I'll be back to refinance in due course.