My husband gifted me a massage treatment and I wish he had gifted me a longer treatment day! My experience from start to finish was overall a positive one - the receptionist was friendly and lovely, as was my student therapist. I had visited other beauty schools for reduced cost treatments and this visit was by far more pleasant. It felt like a day spa in that it was all professional, and facilities were clean. My therapist asked a few questions in the beginning and after the treatment and discussed some further treatment (return visits) that might benefit me but was understanding when I mentioned I couldn't commit because I don't have a lot of time I can take being away from my infant. Its a big drawcard to return knowing that in the short time of your treatment, your therapist is in tune with your needs and provides a recommendation, without being overly sales-y - this has been a put-off for me in the past. She also didn't talk and ask questions through the treatment; again a turn off visiting other colleges. My only suggestion is for therapists to be mindful of the temperature of their hands - I did get a shock to start my massage but it was later forgotten. I am leaving hints for my husband to gift me with the Mother's Day package this year!!