The worst customer service experience I have ever received. Having a lot of trouble with my hair after turning 50 and not knowing what to do. I booked into FrontCover to get foils with the vague plan of blending the grey and growing out the existing colour.
I was quoted roughly $300 ( without a cut)
Arrived and was told my hair was in terrible condition. They couldn't do foils, could 'only do a semi or something'. Advised to 'go home and buy a decent shampoo and come back some other time.' They didn't even recommend ' a decent shampoo'!
I left feeling absolutely humiliated and depressed. Less than week later I went to a city salon renowned for good customer service. Came out with a new colour, cut and foils. A long term plan and Feeling amazing. Front cover for hair might be technically good. I'll never know because you couldn't pay me to go back ever again.