Reviews by katiem921

This review is for HCF Health Insurance, Sydney NSW

verified email - 29 May 2021

There is nowhere else to write a review for HCF Overseas Visitor Health Cover so here I am. I would strongly suggest to anyone looking for overseas visitor cover as a temporary resident in Australia to look elsewhere for cover. I was with them HCF for 2 years and have now switched to a better provider.

I had to chase up roughly 75% of the claims I made with HCF because it was processed incorrectly. This led to me taking a compliant with the Ombudsman.
Their customer service agents often didn't give me correct information and the policy was misleading in what it covered for ED visits.

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