Reviews by kezg

This review is for Fresh Nails, Stanhope Gardens NSW

verified email - 25 Apr 2019

If I could give this salon a no star review, I would! Where do I start? I arrived and asked whether they had time for SNS, which they answered they did and placed me in a chair. An older lady who couldn’t speak much English (who was quite rude also) asked me to place my hands in a bowl full of acetone and paper towel and asked me to move my fingers around. My current SNS was a red wine colour so after ten minutes of soaking and “moving my fingers around”, my fingers were stained red and I’d effectively taken off the SNS myself. Every other place I’ve been to wraps my nails in foil and acetone and soaks them off individually. When my turn was up, the nail technician very roughly prepped and primed my nail bed with their hand drills, not taking any notice to my flinching at every move as my nails are paper thin and weak. She then proceeded to start the dipping process, without dusting off excess powder in between dips so I was left with a border of powder stuck to my skin on my fingers (photo uploaded for reference). I won’t even mention the filing and shaping situation, I’m too traumatised at my misshapen nails. When it came to smoothing out the SNS with the hand drill, she couldn’t have gone any deeper and closer to the end of my nail bed. Yep, blood! Mind you I flinched all the way and she didn’t stop. After all this, I couldn’t believe that she not only didn’t clean up my bloody thumb, but proceeded to PAINT OVER MY NAIL WITH TOP COAT, thus infecting the brush for the next person. I can’t even get through this review. My nails are wonky, fat/lumpy in some corners and I have bloody finger nails. DO NOT EVER GO TO FRESH NAILS AT STANHOPE!! You truly get what you pay for.

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