Incredibly rude staff & owner - I was upsold an inappropriate dress ($330) for a wedding as the one I was interested in didn't fit and their sizes don't go above size 14 (I'm 14-16). When I asked to return it for a refund the next day the staff and owner were incredibly rude & insulting - she actually hung up on me when i tried to explain a credit note wouldn't work as none of their clothes fit me. Will never shop here again. There's other stores with just as nice high end fashion where as a customer you are at least treated with kindness & respect.